Is this like the Tupac hologram?
Nope! The illusions showing Tupac at Coachella and Michael Jackson at the Billboard Music Awards were using a 156-year-old parlor trick known as Pepper’s Ghost. This illusion is simply a 2D image, reflected on a piece of film or glass. When viewed from a large distance of 30+ feet, your eyes can’t tell what’s 2D or 3D. But if you get up close to a Pepper’s Ghost, the illusion collapses and you see it’s just a 2D reflection after all.
On the other hand, the Looking Glass generates a truly three-dimensional virtual scene with 45 distinct views shooting out into the real world. What this means is that up close, you still feel as if the content in the Looking Glass is alive and 3D — because it is!
Last updated: July 25, 2018 22:11
What if I want a combination of Looking Glasses and accessories that's not listed as a Reward level?
Great! Add up the price of each item, back the largest reward level from your chosen special bundle and make your reward level that total amount. Also, send us a message so that we know what the combination of items is that you’d like (we can make notes in your backer record about this!). Don’t worry if you don’t get this quite right, we can help out once we get your message.
For example, say you want a Super Early Bird Special Large and Day 2 Special Standard Looking Glass and a Marty McFly hat, and you’re based in the US. Take the price of the each of the 3 reward levels ($2500 + $100 shipping + $400 + $42), back at the largest of those reward levels (Day 2 Special Large Looking Glass), and make your reward total $3042. Again, don’t worry if you don’t get this quite right, we’ll sort it out after we get your message! You can always update your reward level for the duration of the campaign.
Last updated: July 25, 2018 22:11
Is this really a hologram?
Both conventional holograms and the Looking Glass are viewable by groups of people without VR or AR headgear or 3D glasses. But whereas conventional holograms are more analogous to photographs (static — they don’t move), the Looking Glass technology is more analogous to movies (dynamic and alive).
The Looking Glass moves and updates at 60 frames per second, is in full-color, with content that is generated from a connected computer. So while a Looking Glass is technically a lightfield display with volumetric characteristics and not based on conventional holographic techniques, it’s the closest we’ve ever come to putting the holograms we know and love from Star Wars and Adventure Time on our desks.
Last updated: July 25, 2018 22:11
Are you using some sort of camera tracking trick for these videos? This looks like it's fake.
No tracking tricks here!! All video footage on this Kickstarter page is shot with a regular camera and is similar to what you’d see in real life (actually it’s a bit better in real life). The Looking Glass accomplishes this by generating 45 distinct views of that virtual scene and pushing those out into the world simultaneously, at 60 frames per second in full color.
Last updated: July 25, 2018 22:12
What type of computer do I need to run the Looking Glass?
The Looking Glass supports various hardware configurations including the MacBook Pro “Core i5” 2.7. However for best viewing experience we recommend the following specifications:
Operating system: Windows 10 64-bit
CPU: Equivalent to Intel Core i5 or above
Graphics card*: Equivalent to Nvidia GTX 1060 or above
RAM: 4GB or above
Internal storage: 128GB or above
It’s possible to run a number of holographic apps on the Looking Glass with computers with lower specs, but we can’t guarantee all apps will run at a decent framerate. In other words, we’re being a little overly cautious here and if you have questions about if your computer will work with a Looking Glass, message us here or write [email protected].
(*The Looking Glass only works with graphics cards that are able to output 2560 x 1600 or above.)
Last updated: July 25, 2018 22:11
What's the biggest Looking Glass you can make? Is there anything bigger than the Large 15.6" Looking Glass?
The Standard and Large Looking Glasses listed on this Kickstarter page are the only system we will be producing in 2018. These can be tiled together into 1x2, 2x2 and larger arrays for substantially larger volumes. That all said, the technology behind the Looking Glass can scale to larger sizes, and we have larger experimental systems in development in our labs. But we won’t be producing these or even publicly showing these experimental systems in 2018.
Last updated: July 25, 2018 22:15
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.